This collaboration aims to improve the motor claims journey for low-severity losses, relying on technology that automatically identifies damage from photographs.

The integration of Tractable’s AI solution will enable immediate analysis of damage reported by the policyholder, thereby facilitating faster processing and more efficient case handling. This initiative reflects Foyer’s ambition to enhance the quality of its services and continue modernising its claims processes.

This partnership represents an important step in the transformation of our motor claims journey. The use of artificial intelligence allows us to strengthen the responsiveness and consistency of our assessments, while offering our policyholders a simpler and faster claims handling experience.

Réjane Pepek, Head of Claims & Customer Service, Foyer Assurances

The implementation of this technology brings several key benefits: it accelerates the processing of straightforward claims, improves customer experience by reducing the need for garage visits, and enables a more digitalised process that reduces operational and administrative constraints for all stakeholders in the repair chain.

For its part, Tractable provides proven international technology that meets the high standards of precision required in the insurance sector.

We are proud to collaborate with Foyer on this strategic initiative. By combining their industry expertise with our artificial intelligence technologies, we are helping to reinvent the claims journey, making it faster, more transparent, and simpler for policyholders, while meeting the highest standards of the industry.

Giacomo Mariotti, General Manager EMEA, Tractable

About Foyer
Founded in 1922, Foyer S.A. is a leading financial player in Luxembourg. Its solidity lies in the strength of its shareholding, but also in the work of its 1 120 employees in three countries and its 595 agents in Luxembourg. Leader of the local life and non-life insurance, Foyer is active in several European countries through three business lines: insurance, benefit protection insurance and wealth management. Its extended range of products is aimed at individuals, professionals and companies, to whom it offers high-end and innovative services. Conscious of its corporate social responsibility, Foyer Group has also been involved for many years in general interest and solidarity projects. It holds the « Responsible Company » label awarded by the National Institute for Sustainable Development and Corporate Social Responsibility in Luxembourg (INDR).
www.foyer.lu

About Tractable
Tractable is a leader in the field of artificial intelligence applied to the automotive sector, using state-of-the-art computer vision to assess vehicle damage and streamline the entire process, from repairs and buybacks to claims reporting, helping companies and customers move forward faster.
https://tractable.ai/